Collection, use, and sharing of information
How do we protect visitor information?
Zoma Sleep (“zomasleep.com,” "our," "us" or "we") provides this
Privacy Policy to inform you of our policies and procedures
regarding the collection, use and disclosure of personal
information we receive from users of www.zomasleep.com (this
"Site").
Zoma Sleep holds our customers' privacy in high esteem. We
neither sell, nor share, any of your personal information you
provide us to complete your purchase transactions. All
information is kept in the strictest of confidence.
The following will be addressed in this statement:
What personal information is collected through the website, how
it is used and shared.
What options you have regarding the use of your data.
How you may correct inaccuracies in the information.
The security procedures in place to protect your information.
What personal information is collected from you through the
website, how it is used and with whom it may be shared.
What options you have regarding the use of your data.
How you may correct inaccuracies in the information.
The security procedures in place to protect your information.
www.zomasleep.com is the sole owner of any and all information
collected on this website. We only have access to and/or collect
information that you voluntarily provide us via email, web
contact forms, or other direct contact from you. We will never
sell or rent this information to anyone for any use.
Your information will be to respond to you in regards to the
reason for which you contacted us. Your information will not be
shared with any third parties unless necessary to complete your
request, such as the shipment of an order.
We may contact you in the future via email to tell you about
specials, new products or services, or changes to this policy
unless you ask not to.
We collect information from you when you register on the site,
place an order, enter a contest or sweepstakes, respond to a
survey or communication such as e-mail, or participate in
another site feature
When ordering or registering, we may ask you for your name,
e-mail address, mailing address, phone number, credit card
information for payment of an order or other information. You
may, however, visit our site anonymously. We also collect
information about gift recipients so that we can fulfill the
gift purchase. The information we collect about gift recipients
is not used for marketing purposes.
We may use the information we collect from you when you
register, purchase products, enter a contest or promotion,
respond to a survey or marketing communication, surf the
website, or use certain other site features in the following
ways:
To personalize your site experience
To allow us to better service you in responding to your customer
service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site
feature.
If you have opted-in to receive our e-mail newsletter, we may
send you periodic e-mails. If you would no longer like to
receive promotional e-mail from us, please refer to the "How can
you opt-out, remove or modify information you have provided to
us?" that is section below.
When you visit the Site, whether as an Zoma Sleep Member or a non-registered user just browsing (any of these, an “Zoma Sleep User"), our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, information you search for on our Site, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site and the Service and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, and to better tailor it to our visitors’ needs. We also use this information to verify that visitors to the Site meet the criteria required to process their requests.
In order to purchase from www.zomasleep.com, you must provide contact information including your name, billing/shipping address, and telephone as well as your financial information (such as credit card number and expiration date). This information is only used for billing purposes and to fill your orders. If we have trouble processing or shipping your order, we will use this information to contact you. Your financial information will never be shared with third parties. Only your shipping information will be provided to the shipping company so that we may deliver your order.
You have the ability to opt out of any future contact with us at
any time. By contacting us via our customer service number or
email address listed on the website you may see what data we
have collected about you, if any; change or update the data we
have about you; have us delete any data we have about you; or
express concern you have about the use of your data.
Upon request we provide site visitors with access to all
information that we maintain about them, financial information
(e.g., credit card account information) that we maintain about
them, transaction information (e.g., dates on which customers
made purchases, amounts and types of purchases) that we maintain
about them, communications that the consumer/visitor has
directed to our site (e.g., e-mails, customer inquiries),
contact information (e.g., name, address, phone number) that we
maintain about them . Consumers can access this information by
e-mail (support@zomasleep.com), via mail (see below), or
by request
via telephone 888-400-8856.
We implement a variety of security measures to maintain the
safety of your personal information. Your personal information
is contained behind secured networks and is only accessible by a
limited number of persons who have special access rights to such
systems, and are required to keep the information confidential.
When you place orders or access your personal information, we
offer the use of a secure server. All sensitive/credit
information you supply is transmitted via Secure Socket Layer
(SSL) technology and then encrypted into our databases to be
only accessed as stated above.
www.zomasleep.com takes the security and privacy of customers
very seriously. We take every precaution available to ensure
that your private information is kept private. When you submit
sensitive data via our website, your information is protected
online and offline.
Wherever we collect information such as customer contact data or
payment information, it is encrypted and transmitted to us in a
secure way. You can verify this be looking for the closed lock
icon in the bottom corner of your browser.
Offline, we protect your information by allowing only those
employees who need the information to perform a specific
function (such as billing or shipping) to have access. All of
your information is stored in secure servers in a secure
environment.
The only time that your information may be disclosed is when we
are legally required to do so, at the request of governmental
authorities conducting an investigation, to verify or enforce
compliance with the policies governing our website and
applicable laws, or to protect against misuse or unauthorized
use of our website.
Any updates or changes to our existing policy will be posted online on our website and emailed to
our users who have not chosen to opt out of contact. If at anytime you wish to receive a copy of our
policy, please email us at support@zomasleep.com. or
send your request in writing to:
Zoma Sleep
7167 E. Rancho Vista Drive, Suite #137
Scottsdale, Arizona 85251
Please allow 2-5 business days to process your request.
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue. Click here to contact us.
This online privacy policy applies only to information collected through our website and not to information collected offline.
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
By using our site, you consent to our privacy policy.